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Free retainer agreement template for freelancers (Word)

A monthly retainer agreement for freelancers, consultants and agencies: the services included, a monthly fee with optional included hours, rollover and extra-hours rate, response times, late payment terms, a minimum term and notice to end.

No sign-up. Your answers stay in your browser. Who it is for: Freelancers, consultants and small agencies with ongoing monthly clients. For a law firm retainer, use the engagement letter.

Updated · Word (.docx) · Free to use and adapt

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What is in the retainer agreement

  • Services included each month, as a list
  • Monthly fee, invoiced in advance
  • Optional included hours, rollover and an hourly rate for extra hours
  • Pausing work on overdue invoices, and optional interest
  • Optional yearly fee review with notice
  • Response and turnaround times, and an optional monthly report
  • Start date, optional minimum term and notice to end
  • The client owns paid work; you keep your own tools and methods
  • Confidentiality, independent contractor status and governing law
First page of the free retainer agreement template for Word

Read the full template

This is the complete wording. [Labels] are filled in from your answers, and highlighted text only appears when it applies; hover over it to see when.

RETAINER AGREEMENT

This Retainer Agreement is made on [Effective date] between [Provider name], [Provider address] (the "Provider"), and [Client name], [Client address] (the "Client").

1. Services

Each month the Provider will be available to provide the following services (the "Services"):

Repeated for each service

  • [Service description]

Work outside the Services, such as new projects, will be quoted separately before it starts.

2. Retainer fee

The Client will pay a monthly retainer of [Monthly fee], which covers up to [Included hours] hours of work each month. The retainer is invoiced at the start of each month, in advance, and is payable within [Payment days] days.

Unused hours carry over to the following month only, and then expire.Unused hours do not carry over to the following month. Extra hours are charged at [Overage rate] per hour and need the Client's approval before the work starts.

The Provider may pause work while an invoice is more than [Suspension days] days overdue. Overdue invoices carry interest at [Interest rate] per year from the due date until paid.

The Provider may change the retainer fee once a year by giving [Fee notice days] days' written notice.

3. Availability

The Provider will reply to requests within [Response hours] business hours and aims to complete routine requests within [Turnaround days] business days. The Provider will send a short monthly report of the work done and the hours used.

4. Term

This Agreement starts on [Start date] and runs for a minimum of [Minimum term months] months. After that, eitherEither party may end it with [Notice days] days' written notice. The retainer for the notice period remains payable.

5. Ownership

Work the Provider creates for the Client belongs to the Client once it has been paid for. The Provider keeps its own tools, methods and pre-existing materials, and grants the Client a licence to use any that are part of the work. The Provider may show the work in its portfolio once it is public.

6. Confidentiality

Each party will keep the other's non-public information confidential, during this Agreement and for [Confidentiality years] years afterwards.

7. Independent contractor

The Provider is an independent business, not an employee of the Client, and is responsible for its own taxes, equipment and insurance. The Provider may work for other clients.

8. Governing law

This Agreement is governed by the laws of [Governing law].

[Provider name]: ____________________________

[Client name]: ____________________________

The questions you answer

Clausery turns the template into a short questionnaire. Optional parts only appear when they apply.

QuestionTypeAsked when
Effective dateDateAlways
Provider nameShort textAlways
Provider addressLong textAlways
Client nameShort textAlways
Client addressLong textAlways
Services
For each item: Service description
Repeating groupAlways
Monthly feeMoneyAlways
Has included hoursYes / noAlways
Included hoursNumberIf “Has included hours” is yes
Payment daysNumberAlways
Hours roll overYes / noIf “Has included hours” is yes
Overage rateMoneyIf “Has included hours” is yes
Suspension daysNumberAlways
Charges interestYes / noAlways
Interest rateShort textIf “Charges interest” is yes
Annual fee reviewYes / noAlways
Fee notice daysNumberIf “Annual fee review” is yes
Response hoursNumberAlways
Turnaround daysNumberAlways
Includes monthly reportYes / noAlways
Start dateDateAlways
Has minimum termYes / noAlways
Minimum term monthsNumberIf “Has minimum term” is yes
Notice daysNumberAlways
Portfolio useYes / noAlways
Confidentiality yearsNumberAlways
Governing lawShort textAlways

How to use it

  1. Open it

    Click Fill it in now. The template opens in Clausery with its questionnaire ready.

  2. Answer the questions

    Work through the sections. Drafts save as you type, on your device.

  3. Download the document

    Get a finished Word file with your formatting intact, or print it to PDF.

Prefer to start from your own wording? Download the Word file, edit it, keep the {tags}, and upload it to Clausery. See the template syntax.

Questions

What is a retainer agreement?

An agreement where a client pays a fixed fee each month to reserve your time or a set of services. You get predictable income, and the client gets priority access without a new quote for every small job.

Should unused hours roll over?

It is your choice. Rolling hours over for one month only is a common middle ground: it feels fair to the client without letting a large backlog build up. Switch rollover on or off for each client.

How is this different from a law firm retainer?

A lawyer's retainer usually means money paid in advance and held in a client trust account. This template is a monthly service retainer for freelancers and agencies. Law firms can use the free engagement letter template instead.

Is it really free?

Yes. The download is free, and filling it in with the Clausery app is free too, with unlimited documents. Library templates never count towards a plan limit, and no account or card is needed.

Is my information uploaded anywhere?

No. Clausery runs entirely in your browser. Your answers and the finished document are created and stored on your own device.

Is this legal advice?

No. These are general samples. Laws differ between countries and states, so have the wording reviewed for your situation before you rely on it.

Clauses in this template, explained

Guide: How to write a freelance contract: 10 clauses that prevent disputes

Free tool: Invoice due date calculator: net 30, EOM and more

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This template is a general sample and not legal advice. Laws vary by jurisdiction; have it reviewed before use.