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Free virtual assistant contract template (Word)

A virtual assistant agreement with a task list, a monthly retainer of hours or an hourly rate, availability and response times, secure handling of logins, optional data handling terms, and notice to end.

No sign-up. Your answers stay in your browser. Who it is for: Virtual assistants, online business managers and the small businesses that hire them.

Updated · Word (.docx) · Free to use and adapt

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What is in the virtual assistant agreement

  • List of tasks
  • Monthly retainer of hours, or an hourly rate
  • Availability, time zone and response time
  • Logins through a password manager; access removed at the end
  • Optional personal data handling terms
  • Client-paid software and approved expenses
  • Independent contractor status
  • Notice period and governing law
First page of the free virtual assistant agreement template for Word

Read the full template

This is the complete wording. [Labels] are filled in from your answers, and highlighted text only appears when it applies; hover over it to see when.

VIRTUAL ASSISTANT AGREEMENT

This Virtual Assistant Agreement is made on [Effective date] between [Assistant name] (the "Assistant") and [Client name] (the "Client").

1. Services

The Assistant will provide remote administrative support, including:

Repeated for each task

  • [Task description]

2. Hours and fees

The Client books [Monthly hours] hours per month for [Monthly fee], invoiced in advance. Unused hours do not carry over; extra hours are charged at [Hourly rate] per hour.The Assistant charges [Hourly rate] per hour, invoiced [Invoice frequency]. Invoices are payable within [Payment days] days.

The Assistant is available [Availability] ([Time zone]) and will reply to messages within [Response hours] business hours.

3. Access and confidentiality

The Client will share logins through a password manager where possible. The Assistant will keep the Client's information confidential, use its access only to provide the services, and hand back or remove all access when this Agreement ends.

Where the Assistant handles personal data for the Client, it will do so only on the Client's instructions, keep it secure and delete or return it at the end of the engagement.

4. Tools and expenses

The Client provides any software subscriptions the work requires. Other expenses need the Client's approval in advance.

5. Independent contractor

The Assistant is an independent contractor, may work for other clients, and is responsible for their own taxes and equipment.

6. Term

This Agreement starts on [Start date] and continues until either party gives [Notice days] days' written notice.

7. Governing law

This Agreement is governed by the laws of [Governing law].

[Assistant name]: ____________________________

[Client name]: ____________________________

The questions you answer

Clausery turns the template into a short questionnaire. Optional parts only appear when they apply.

QuestionTypeAsked when
Effective dateDateAlways
Assistant nameShort textAlways
Client nameShort textAlways
Tasks
For each item: Task description
Repeating groupAlways
Is retainerYes / noAlways
Monthly hoursNumberIf “Is retainer” is yes
Monthly feeMoneyIf “Is retainer” is yes
Hourly rateMoneyAlways
Invoice frequencyShort textIf “Is retainer” is no
Payment daysNumberAlways
AvailabilityShort textAlways
Time zoneShort textAlways
Response hoursNumberAlways
Include data processingYes / noAlways
Start dateDateAlways
Notice daysNumberAlways
Governing lawShort textAlways

How to use it

  1. Open it

    Click Fill it in now. The template opens in Clausery with its questionnaire ready.

  2. Answer the questions

    Work through the sections. Drafts save as you type, on your device.

  3. Download the document

    Get a finished Word file with your formatting intact, or print it to PDF.

Prefer to start from your own wording? Download the Word file, edit it, keep the {tags}, and upload it to Clausery. See the template syntax.

Questions

Retainer or hourly?

A retainer of monthly hours gives both sides predictable income and cost; hourly suits irregular work. One question switches between them.

What about client data?

If you handle customers' personal data, switch on the data handling clause. Some laws, such as the GDPR, require a written agreement covering this.

Is it really free?

Yes. The download is free, and filling it in with the Clausery app is free too, with unlimited documents. Library templates never count towards a plan limit, and no account or card is needed.

Is my information uploaded anywhere?

No. Clausery runs entirely in your browser. Your answers and the finished document are created and stored on your own device.

Is this legal advice?

No. These are general samples. Laws differ between countries and states, so have the wording reviewed for your situation before you rely on it.

Guide: How to write a freelance contract: 10 clauses that prevent disputes

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This template is a general sample and not legal advice. Laws vary by jurisdiction; have it reviewed before use.