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Free cleaning services contract template (Word)

A contract for regular home or office cleaning: the tasks and how often, the visit schedule, a per-visit or hourly price, who provides supplies, keys and access, pets, cancellations and lockouts, breakage and insurance, an optional re-clean guarantee and no-hire clause, and notice to end it.

No sign-up. Your answers stay in your browser. Who it is for: House cleaners, cleaning businesses and janitorial contractors with regular residential or commercial clients.

Updated · Word (.docx) · Free to use and adapt

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What is in the cleaning services contract

  • Property and visit schedule
  • Cleaning tasks and how often
  • Per-visit or hourly price, invoicing and payment
  • Supplies: provided by the cleaner or the client
  • Keys, alarm codes and access
  • Pets
  • Cancellation notice and lockout fee
  • Breakage reporting, a liability cap and insurance
  • Optional re-clean guarantee
  • Independent contractor status and an optional no-hire clause
  • Notice to end the contract
First page of the free cleaning services contract template for Word

Read the full template

This is the complete wording. [Labels] are filled in from your answers, and highlighted text only appears when it applies; hover over it to see when.

CLEANING SERVICES CONTRACT

This Cleaning Services Contract (the "Contract") is made on [Agreement date] between [Cleaner name], [Cleaner address] (the "Cleaner"), and [Client name] (the "Client").

1. Services

The Cleaner will clean the property at [Service address] (the "Property") [Visit schedule], starting on [Start date]. Each visit includes:

Repeated for each cleaning task

  • [Task name]: [Task frequency]

Extra work, such as deep cleaning, laundry or cleaning after a party or building work, is quoted and agreed before it is done.

2. Price and payment

The Client pays [Hourly rate] per hour for each visit, estimated at [Estimated hours] hours per visit.The Client pays [Price per visit] per visit. The Cleaner invoices [Invoice frequency], and invoices are due within [Payment days] days.

The Client provides the cleaning products and equipment, kept in a place the Cleaner can reach.The Cleaner provides all cleaning products and equipment, for [Supplies fee] per visit. The Client can ask for specific products, for example because of allergies.

3. Access and security

The Client gives the Cleaner access as follows: [Access instructions]. The Cleaner keeps keys and alarm codes secure, never labels keys with the Property's address, and returns them when this Contract ends.The Client or someone they choose will be at the Property to let the Cleaner in at each visit.

Pets at the Property: [Pet details]. The Client keeps pets that may be a risk to the Cleaner, or that should not get out, secured during visits.

4. Cancellations

Either party may cancel or move a visit by giving at least [Cancellation hours] hours' notice. If the Client cancels with less notice, or the Cleaner cannot get in at the agreed time, the Client pays a fee of [Lockout fee].

5. Damage and breakage

The Cleaner takes reasonable care with the Property and its contents. The Client tells the Cleaner about fragile, valuable or irreplaceable items, which the Cleaner will not clean or move unless asked. If anything is damaged or broken during a visit, the Cleaner will report it within [Breakage report hours] hours and, if the Cleaner was at fault, will repair or replace it, up to [Damage cap amount] for any one incident unless the damage was caused by gross negligence.

The Cleaner carries public liability insurance of at least [Insurance amount] and will show proof of it on request.

If the Client is not satisfied with a visit and tells the Cleaner within [Reclean hours] hours, the Cleaner will come back and clean the areas concerned again at no extra cost.

6. Independent contractor

The Cleaner is an independent contractor, not an employee of the Client, and is responsible for their own taxes and for the people they send to the Property. While this Contract lasts and for [No hire months] months after it ends, the Client will not hire directly any cleaner the Cleaner has sent to the Property.

7. Term and ending the contract

This Contract continues until either party ends it by giving [Notice days] days' written notice. Either party may end it at once if the other seriously breaks it. The Client pays for visits completed before it ends. This Contract is governed by the laws of [Governing law].

Cleaner: ____________________________ [Cleaner name]

Client: ____________________________ [Client name]

The questions you answer

Clausery turns the template into a short questionnaire. Optional parts only appear when they apply.

QuestionTypeAsked when
Agreement dateDateAlways
Cleaner nameShort textAlways
Cleaner addressLong textAlways
Client nameShort textAlways
Service addressLong textAlways
Visit scheduleShort textAlways
Start dateDateAlways
Cleaning tasks
For each item: Task name, Task frequency
Repeating groupAlways
Is hourly rateYes / noAlways
Hourly rateMoneyIf “Is hourly rate” is yes
Estimated hoursNumberIf “Is hourly rate” is yes
Price per visitMoneyIf “Is hourly rate” is no
Invoice frequencyShort textAlways
Payment daysNumberAlways
Use client suppliesYes / noAlways
Has supplies feeYes / noIf “Use client supplies” is no
Supplies feeMoneyIf “Use client supplies” is no and “Has supplies fee” is yes
Has key accessYes / noAlways
Access instructionsLong textIf “Has key access” is yes
Has petsYes / noAlways
Pet detailsLong textIf “Has pets” is yes
Cancellation hoursNumberAlways
Lockout feeMoneyAlways
Breakage report hoursNumberAlways
Damage cap amountMoneyAlways
Require insuranceYes / noAlways
Insurance amountMoneyIf “Require insurance” is yes
Has reclean guaranteeYes / noAlways
Reclean hoursNumberIf “Has reclean guarantee” is yes
Include no hireYes / noAlways
No hire monthsNumberIf “Include no hire” is yes
Notice daysNumberAlways
Governing lawShort textAlways

How to use it

  1. Open it

    Click Fill it in now. The template opens in Clausery with its questionnaire ready.

  2. Answer the questions

    Work through the sections. Drafts save as you type, on your device.

  3. Download the document

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Prefer to start from your own wording? Download the Word file, edit it, keep the {tags}, and upload it to Clausery. See the template syntax.

Questions

Do I need a contract for cleaning clients?

A written contract prevents the most common disputes: what each visit includes, late cancellations, lockouts, breakages and who holds the keys. It also shows you run a business, which helps with insurance and taxes.

Should a cleaner carry insurance?

Liability insurance pays for damage to a client's property, or injuries, caused by your work, and many clients, especially offices, ask for proof of it. Cleaning businesses that hold client keys often add a bond that covers theft by staff.

What is a lockout fee?

A fee the client pays if the cleaner arrives at the agreed time and cannot get in, or the visit is cancelled at short notice. It covers time the cleaner set aside and could not fill.

Is it really free?

Yes. The download is free, and filling it in with the Clausery app is free too, with unlimited documents. Library templates never count towards a plan limit, and no account or card is needed.

Is my information uploaded anywhere?

No. Clausery runs entirely in your browser. Your answers and the finished document are created and stored on your own device.

Is this legal advice?

No. These are general samples. Laws differ between countries and states, so have the wording reviewed for your situation before you rely on it.

Clauses in this template, explained

Guide: How to write a freelance contract: 10 clauses that prevent disputes

Free tool: Freelance rate calculator: what to charge per hour or per visit

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This template is a general sample and not legal advice. Laws vary by jurisdiction; have it reviewed before use.